How to check if Adyen AMS1 is online
- On the Adyen AMS1 device's home screen go to Settings then Diagnostics.
- Under Network there are 3 possible diagnostics:
- PSP Connection
- Terminal API
- Endpoints
- Click on all 3 of the options and they should show as successful within 1-2 seconds. Any longer than that is already a bad sign.
This is how the Successfully connected terminal Diagnostics screen looks:
Left, Diagnostics page with all three successful Network diagnostics. Right, PSP connection page with successful status.
Examples of how it looks when not connected:
To the left, how the not connected terminal looks. To the right, the Endpoints diagnostic having failed.
