Phone not working
- I don't have the Voice mail pass code
Please log a call with IT help desk for voice mail pass code.
- Phone not synced with base
Please try reassign the phone to dock. please check the article how to assign a phone to dock.
- Please check the phone is charged.
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Please check the base station is connected to power adapter.
- Please charge the phone by placing on base station.
- Please check the base station is connected to network.
If any of the above not solve the issue please log a call with IT help desk.